Wake Night Support Worker

Role Description

We are recruiting Wake Night Support Worker to join our service in Hemel Hempstead, Hertfordshire supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference!

About the Service – Westbrook House

A residential care service supporting adults aged 18+ in a safe, structured, and supportive environment. The service promotes independence, choice, and wellbeing through tailored, person-centred support. 

Westbrook House is an 8‑bedded home, currently supporting 7 service users:

5 service users are wheelchair users, require hoisting, and support with PEG feeding
2 service users are more physically able and require support with learning disabilities

Westbrook House has a warm, friendly atmosphere. There is free parking onsite.

Service User Interests

The people we support enjoy a wide range of activities, and Support Workers play a vital role in enabling these experiences, including:

• Outings
• Activities in the community
• Visiting local day centres
• In‑house activities
• Arts and crafts
• Days out (e.g. theme parks, meals out, social activities, Christmas markets)
• Holidays and short breaks
• Walks in the local park and community
• Cooking and baking to develop life skills

The Role

You will:

• Deliver person-centred support in line with individual support plans
• Assist with daily living skills and personal care where required
• Promote independence, dignity, and wellbeing
• Support activities, appointments, and community access
• Maintain accurate records and work effectively as part of a team
• Work a rota including evenings, weekends, bank holidays, and sleep-ins

Who We’re Looking For

We’re seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable.

No previous experience?  No problem!  If you have the passion, we’ll provide full training and a structured induction programme.

Requirements

• Ability to work unsociable hours on a rota basis
• Drivers desirable but not essential
• Enhanced DBS required (paid for by CareTech)

What We Offer

• Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.

About CareTech

CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.

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