Estates Helpdesk Administrator

Role Description

Estates Helpdesk Administrator – QFM Servicing (Estates) - Full time. 12 month FTC

What will you benefit from

Salary: Base salary of £26158.70
Monday to Friday – 8.30am to 4:30pm 
Holiday: 25 days holiday plus Bank Holidays
Hybrid 4 days office based 

The Role of the Helpdesk Administrator

Accurately input / process and collate data on the CAFM system and Databases.
Logging maintenance requests and assigning the tasks to the appropriate Contractor /Maintenance Operative
Preparing reports from the CAFM system for Estates and Operational personnel
Tracking repairs and overdue works
Coordinating maintenance workers via the CAFM system
Liaising and communicating with Contractors
Liaising and communicating with Site Staff
Providing administration support to Regional Facilities Managers.

What you will bring

To be fully conversant with Word, Excel and other Microsoft office applications
Excellent written and computer skills including accuracy
Make decisions based on own knowledge seeking guidance from the Regional Facilities Manager when necessary
Developed communication skills including Telephone Manner Enthusiasm, drive and self-motivation
Excellent Time Management Skills and ability to prioritise workload to achieve deadlines
Excellent organisational skills and able to use own initiative Proven track record of working in an office environment
Analytical and problem solving skills
Able to work alone or as part of a team

Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way.

Employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.