Senior Support Worker

Role Description

Senior Support Worker

Location: Watford, Hertfordshire
Rate:   £14.03 per hour + £70.70 per sleep-in
Permanent | Full-time | 37.5 hours per week (rota-based)

Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.

‘Extraordinary Days, Every Day’

At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

We are recruiting a Senior Support Worker to join our service in Watford, supporting adults with learning disabilities, autism, and mental health needs. 

About the Service – Mildred Avenue

Mildred Avenue is a Supported Living service for 6 individuals with complex needs. Currently supporting 3 males and 3 females. The service is designed to support them with complex needs to move to a person-centred supported living environment within Hertfordshire. The Service will provide tailored support around the individuals’ needs, working with them to help develop their daily living skills, confidence and choice making skills. Promoting Partnership working to ensure they receive the correct level of support to help them manage their emotions and behaviours in a positive manner. Individuals will receive support to enable them to access a range of community-based opportunities of their choice and encourage them to work towards greater independence for the future.

There is free parking for staff and visitors and is clean internally.  The service is a brick built building and offers a large garden and patio area.  

There are excellent transport links for staff to get to The Avenue to include 3 train stations and buses.  The closest train station and bus stop is a 5 minute walk from the service.

You will:

• Lead and supervise a team of Support Workers, providing guidance, role‑modelling, and day‑to‑day direction.
• Deliver and oversee high‑quality, person‑centred support, ensuring support plans are followed, reviewed, and updated.
• Coordinate and participate in meaningful activities, appointments, and community engagement for the people we support.
• Maintain high standards of record‑keeping, completing documentation, incident reports, and reviews professionally.
• Participate in the Senior On‑Call rota, responding to staff queries, incidents, and operational needs as required.

Who We’re Looking For

We’re seeking someone who is:
• Confident in leading a team within a care environment
• Passionate about person-centred support
• Professional, proactive, and resilient
• Able to work independently while also supporting and motivating others
• Skilled in communication (written and verbal)
• Caring, patient, respectful, and calm under pressure
• Able to manage challenging situations with confidence
• Flexible and reliable, with the ability to work rota-based shifts including Senior On-Call
• Committed to maintaining high-quality standards and excellent practice

Requirements

Willingness to work towards Level 3 Diploma in Health & Social Care
Ability to work unsociable hours on a rota basis
Drivers desirable but not essential
Enhanced DBS required (paid for by CareTech)

What We Offer

Recommend A Friend Bonus
Up to 28 Days Holiday, inclusive of Bank Holidays
Free DBS Check
Blue Light Card
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

Friendly
Positive
Innovative
Empowering
Person-Centred

Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.

About CareTech

Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK.  The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs.  The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.

Strictly no agencies