Residential Support Worker

Role Description

Residential Support Worker

Haigh, near Wigan WN2

£36,759 to £37,677 dep on Lvl 3/4 in Childrens Residential/Workforce. This includes payments for an average of just 8 sleep-ins per month

A full UK Manual driving licence is required and we are unable to offer sponsorship.

Extraordinary Days Every Day

With ROC Northwest, you’re not just working - you’re shaping futures because as a Residential Support Worker every moment you spend with our young people helps them to feel safe, valued and supported.

A simple "How was your day?" or a shared laugh playing a game, being someone to listen and offer encouragement on a tough day. All these small interactions build trust, encourage communication and help to shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why you truly matter in vulnerable children’s lives.

What You’ll Do

You’ll be supporting young people with their daily routines like helping to ensure they get ready for school or college each morning, getting ready for meal times, checking on how their day went and planning activities in and around the home. Making sure care plans are up to date is essential and the children must feel their feedback and ideas are heard, this is their home.

• Ensure our children receive the highest level of support and encouragement
• 8 sleep-ins per month
• Support senior staff with timely updates and feedback
• Work as a team, we all support each other
• Promote individuality NOT a "one size fits all" approach
• Complete and update care plans regularly, updating with any additional requirements
• Be part of a welcoming, homely environment by helping with light housekeeping
• Build strong, meaningful relationships and provide emotional support to our young people
• Plan and join fun activities like day trips & activities, holidays away, popcorn & movie nights or creative projects

New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people’s records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role.

Who Are You

You need to be someone who genuinely cares and wants to make that difference. Consistency in a child’s life is essential and you will be part of that consistency. This is not a stopgap job. The children need to see you are here for them through the bigger picture. Be warm, patient, be a great listener and offer those words of encouragement our young people need to hear. Stay focused on achieving outcomes for our children and take pride in knowing you are helping to shape someone's life for the better.

• Previous experience is preferred or maybe you have cared for a younger friend or family member
• Ability to work towards a Level 4 qualification in Children's Residential Care
• Manual UK driving licence is essential to use company cars
• Open to ongoing development and learning with support form your manager, your team and the company
• Excellent communication skills both verbally and written, communication is key
• Ability to work day shifts with overnight sleep-ins at the service, you will be away from home for a few days at a time

Why Join Us?

• We offer competitive rates of pay with enviable sleep-in payments
• Support to gain recognised industry qualifications
• Company pension scheme and well-being support
• Blue light card scheme, with discounts in high street stores and online
• £1000 Refer A Friend scheme
• Support to progress within the company up to Registered Manager
• Cost of the Enhanced DBS is covered by company
• A genuine home from home with a friendly team

A Little About This Home

Red Rock Lodge is more than just a children’s home, it is a place of safety, stability, and new beginnings where we create a warm and welcoming home that feels like family. Each of our young people is unique and our home is built on strong, trusting relationships and a belief that every child is capable of growth, healing, and success. Our young people remind our team why we chose this career, to provide safety, nurture, stability and opportunities where our young people can thrive. Seeing them achieve milestones makes us incredibly proud and we are inspired by their resilience and ability to overcome adversity.

We walk alongside our young people through all of life’s ups and downs, offering the guidance and encouragement they need to build a future full of hope and confidence. We are here for children who’ve experienced emotional or behavioural challenges, offering them a place where they are listened to, believed in, and supported unconditionally. We celebrate progress, big or small, together!

Your Next Step

Simply use the Apply Now button and we will be in touch with you soon.

This isn’t just a job - it’s a chance to change lives, one extraordinary day at a time.

Join us and be part of something meaningful. Apply today!

Safeguarding Statement

CareTech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS/PVG check and provide references covering the past two years plus all roles involving vulnerable groups.