Training & Support Facilitator

Role Description

We are recruiting a Training and Support Facilitator to join our service in Plymouth and Ivybridge, supporting adults with learning disabilities, autism, and mental health needs.

The Role

You will:

• Deliver person-centred support in line with individual support plans
• Assist with daily living skills and personal care where required
• Promote independence, dignity, and wellbeing
• Support activities, appointments, and community access
• Maintain accurate records and work effectively as part of a team

Who We’re Looking For

We are seeking a dynamic, flexible and driven person within our Inclusion and Training Team, supporting young people and adults with learning disabilities and autism working across both our Plymouth and Ivybridge departments.

Requirements

• A flexible approach to work including evenings 
• Drivers license preferred but not essential
• To be confident working independently
• Excellent communication skills
• To be self-motivated and reliable
• To be friendly, approachable and have a caring attitude towards others
• IT literate and understanding of basic Office applications
• To be available to provide cover at short notice
• Knowledge or experience of working with people with autism and learning disabilitieswould be desirable.
• There may be a requirement to provide support within a service user’s home or overnight support in our training and respite house.

Your role is to assist the management team in creating and maintaining a supportive and attentive relationship with the Service Users whilst acknowledging and respecting the following:-

• Observe and respect at all times the confidentiality policy and all other policies and procedures of The D.O.V.E Project.
• Attend development programmes, workshops, seminars, team meetings and training courses as required.
• Assist in the implementation of agreed Care / Support Plans / guidelines by supporting the Service User with their individual aims and outcomes.
• Ensure you are aware of all current risk assessments and identify any new risks by observing the Service User on a daily basis.
• Support the Service User to maintain a high level of personal hygiene as per Care / Support Plans.
• To be actively involved in the development and delivery of training programmes relevant to the needs of the people supported.
• Assist in providing written reports on progress and development of individuals.
• To accurately and concisely complete relevant paperwork.
• To enable service users to access their communities via both public transport and work vehicles as required.
• Be flexible to meet the operational needs.
• Report any incidents, accidents and complaints the Service User raises, directly to management.
• Meet with management on an individual basis with a view to monitoring performance, in order that development appropriate to change is continuous.
• Ensure that the working area is kept clean and tidy and operated within current health and safety legislation.
• Assist in introducing new members of staff to their duties.
• Support the Service User in developing their essential life and domestic skills enabling them to achieve greater independence.
• Support the Service User by involving and assisting them in a wide and stimulating range of activities with the maximum use of local facilities; helping them with choices.
• Ensure you are aware of your line management & the DOVE Project’s organisational structure.
• Acting as a good role model for the Service User at all times.
• Any other reasonable duties assigned by the Management.

What We Offer

• Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.

About CareTech

Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK.  The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs.  The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.

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