Senior Referral Coordinator

Role Description

Job Title: Senior Referral Coordinator

Hours: 40 per week Monday – Friday (Hybrid)

Salary: Up to £30,000

Location: Stockport (Hybrid)

Cambian is a leading provider in specialist care for children and young people. We pride ourselves on a culture of care and commitment, where every team member contributes to positive outcomes for those we serve.

Referrals Team Leader will be responsible for the day-to-day quality output from the referral team coordinators. Ensure all provider requests are responded to in a timely manner. Work closely with the Team Manager to highlight successes and areas of improvement for each individual and the team as a whole.

Through line management support from the Referral Team Manager develop the referral coordinators and admin support deliver the efficient management of all referrals received direct from LA’s, through portals and via Commissioning Managers

To provide referral volume insight, report on referral trends and provide daily live offer updates for colleagues and Service Leads

Ensure all offer documentation and fees are 100% compliant and accurate

To support the Referral Co-ordinators with their daily tasks

To support all internal customers mainly Commissioning Managers with their daily tasks

Manage the referral inboxes and liaise with the LA’s for further detail to get the right child in the right home to maximise success for the child’s placement with us and enhance their life and development.

To provide accurate daily reports

The above duties are a guide to the nature of the work required and are not intended to reflect all the tasks associated with the role.

Ideal Candidate:
- Minimum of two years' experience in a similar role.
- Exceptional communication skills and the capacity to influence across all levels of the organisation.
- Experience working in a childcare environment is advantageous.

Benefits on Offer:
- Competitive salary
- 33 days annual leave inclusive of bank holidays
- Opportunities for continued professional development
- Collaborative and supportive working environment
- Commitment to employee wellbeing

At Cambian, we value diversity and encourage applications from all backgrounds, creating a supportive environment for everyone.

If you are ready to make a difference in a rewarding and dynamic role, we would love to hear from you. Join us in making a positive impact!

"CareTech Community Services are proud to inform you that they are a Disability Confident Leader."

Safeguarding Statement

Cambian are committed to promoting the safeguarding and welfare of all children within our care. All applicants must be willing to undergo and enhanced DBS check and must be able to provide at least two references covering the past two years. Applicants must also provide reference information for all positions related to working with children and the vulnerable and details of employment going back to full time education.