Estate Administrator

Role Description

Estate Administrator

Who we are;

CareTech supports adults with complex needs and care for children and young people, offering carefully designed programmes in specialist services, many of which have schools and residential services attached.

Our services include modern outward looking residential care for children, young people and adults and we operate a significant range of supported living schemes that include individual flats, houses and grouped accommodation arrangements.

What will you benefit from

As a Estate Administrator, you will, of course, achieve greatness, and for your hard work and commitment, we will reward you!

Flexible working Monday to Friday
Holiday: 25 days holiday 
Progression: If career development is your thing, most of our managers have been promoted from within our group through our leadership programme
Wellbeing: a host of wellbeing tools and advice, including employee assistance
Stunning working environments in beautiful houses and locations, with the very best facilities for our teams
Refer a friend scheme that offers a bonus every time you refer a friend or family that joins us

The Role of a Estate Administrator

To maintain and update facilities management software to ensure compliancy across the group

To maintain and update QFM to ensure compliancy across the group

Add service schedules to QFM for new and existing properties – maintain and update where necessary.
Publish schedules on the schedule planner.
Daily check of certificates on the system – escalate/chase where necessary.
File and attach certificates and reports on QFM.
Regularly meet with Contractors for matters relating to planned and reactive maintenance functions.
Set up and maintain service agreements and insurance inspections for properties which have lifts.
Maintain a Database of Statutory Requirements.
Contact Contractors for quotes for remedial works following scheduled service and to ensure the works are processed and completed.
Process invoice approvals via SAP.
Answering site queries relating to certification and compliance.

Support colleagues with Helpdesk cover during planned and unplanned absence.

Efficient handling of telephone calls.

What you will bring

Excellent written and computer skills including accuracy.
Excellent Team player and ability to contribute to wider Estates Team.
Working knowledge of Outlook and Microsoft Office Packages.
Excellent planning, time management and ability to prioritise workload to achieve deadlines.
Confidence to develop relationships with both internal colleagues and external Contractors/Suppliers. 

Requirements for an enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practices. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks, it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way.

We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination, a person who is not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.

Employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference.