Business Support Administrator

Role Description

Business Support Officer

Oldham | £31,000 per annum | Full-Time, Permanent (37.5 hours)

Extraordinary Days, Every Day

Are you an organised, proactive professional who thrives in a fast-paced environment? Do you love being at the heart of operations, making things happen and keeping everything running smoothly?

If so, we want to hear from you.

At CareTech, we’re passionate about delivering Extraordinary Days, Every Day for the people we support. Now, we’re looking for a Business Support Officer to play a pivotal role in supporting our Performance Director and Senior Management Team—helping drive excellence across our services.

About the Role

This is not your typical admin job. You’ll be a trusted partner to senior leaders, combining operational oversight, communication, organisation, and problem-solving to keep everything on track.

From coordinating key activities to supporting service performance, no two days will be the same.

What You’ll Be Doing

Operational Impact

• Act as a key support to the Performance Director and Senior Management Team
• Represent senior leaders in meetings with professionalism and confidence
• Build strong relationships with Service Managers and stakeholders
• Visit services and support operational delivery
• Assist with investigations and disciplinary processes (with HR support)
• Liaise with external organisations on behalf of senior leadership

 High-Level Administration

• Produce reports, presentations, and professional correspondence
• Manage confidential communications, emails, and post
• Coordinate diaries to ensure efficiency and smooth operations
• Maintain accurate records (holiday, sickness, payroll inputs)
• Arrange travel, accommodation, and logistics
• Proofread high-level documents to ensure quality and accuracy

 Office & Team Coordination

• Help ensure the smooth day-to-day running of the office
• Manage supplies, equipment, and facilities
• Line manage the reception function, including training and development
• Support a professional, welcoming environment for staff and visitors

 Meetings & Coordination

• Organise meetings, prepare packs, and book resources
• Take and distribute accurate minutes
• Ensure actions are tracked and delivered on time

About You

You’re someone who:

• Is highly organised and thrives under pressure
• Communicates confidently with people at all levels
• Takes initiative and solves problems proactively
• Builds relationships with professionalism and diplomacy
• Can juggle multiple priorities while maintaining attention to detail
• Is motivated, dependable, and always looking to improve

Your Skills

• Strong administrative and coordination ability
• Excellent written and verbal communication
• Advanced Microsoft Office skills (Excel, Word, Outlook, etc.)
• Ability to analyse information and produce reports
• Great time management and prioritisation skills

What You’ll Get in Return

We truly value our people and offer a fantastic benefits package:

• Recommend a Friend Bonus
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Employee Assistance Programme
• Annual Awards Evening & Recognition Schemes
• Ongoing training & career progression (up to degree level!)
• CareTech Foundation grants for family & friends

Our Values

At CareTech, everything we do is built around:

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

About Us

Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK.  The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs.  The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.

We are also proud to be a Disability Confident Leader, committed to inclusive hiring practices.

Ready to Apply?

Take the next step in your career and join a team where you can truly make a difference.

Apply today and be part of something extraordinary.

Please note: Due to the nature of the role, we may not be able to support visa restrictions that limit working hours or requirements.
Due to high application volumes, only shortlisted candidates will be contacted within 7–10 days.

Strictly no agencies.

Oldham - Business Support Administrator [SYS-26305]