Support Worker

Role Description

Support Worker

Location: Bromsgrove Worcester
Rate: £12.79 per hour

Permanent | Full-time | 37.5hours per week (rota-based)

Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.

‘Extraordinary Days, Every Day’

At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

We are recruiting Support Workers to join our service in Bromsgrove, supporting young people with learning disabilities, autism, and mental health needs, including behaviours that may challenge.

We are looking for resilient, compassionate, and proactive individuals who are passionate about making a genuine difference in people’s lives. Whether you are new to care or experienced, this is a fantastic opportunity to build a rewarding, long-term career while truly making an impact.

This is not a traditional care role. We are seeking people who can build positive relationships, remain calm under pressure, and support individuals through some of the most challenging moments in their lives.

About the Service – King George Close

King George Close is a residential care home located in a quiet residential street. The service supports up to five young people with a range of mental health diagnoses, learning disabilities, and/or autistic spectrum conditions.

Our focus is on supporting individuals to develop independence and progress on their personal journey.

• Easily accessible via public transport
• Close to local shops and community facilities

About the People We Support

The individuals living at the service may present with:

• Autistic Spectrum Disorder
• Learning disabilities
• Mental health needs
• Emotional dysregulation
• Self-harm behaviours
• Suicidal ideation
• Absconding behaviours
• Complex trauma backgrounds
• Behaviours that challenge services

Our aim is to create a safe, therapeutic, and person-centred environment where individuals can develop emotional regulation, independence, and achieve positive outcomes.

Service User Interests

We actively support individuals to engage in meaningful activities, including:

• Arts and crafts
• Days out (theme parks, meals, social activities, Christmas markets)
• Holidays and short breaks
• Walks in the local community and parks
• Cooking and baking to build life skills

The Role

As a Support Worker, you will:

• Deliver high-quality, person-centred support in line with individual plans
• Build trusting and professional relationships
• Support individuals during periods of emotional distress
• Follow Positive Behaviour Support (PBS) plans
• Assist with daily living skills and personal care (where required)
• Promote independence, dignity, and wellbeing
• Support with appointments, activities, and community access
• Maintain accurate records and work effectively within a team
• Work flexibly on a rota including evenings, weekends, bank holidays, sleep-ins, and waking nights

Who We’re Looking For?

We are seeking individuals who are:

• Caring and patient
• Calm and emotionally resilient
• Compassionate and non-judgemental
• Professional in challenging situations
• Respectful, positive, and resilient
• Confident in setting clear and consistent boundaries
• Team players with a positive attitude
• Strong communicators with basic IT and written skills
• Flexible and reliable

No previous experience? No problem. If you have the right values and willingness to learn, we will provide full training and a structured induction programme.

Essential Requirements

• Willingness to work towards a Level 2 qualification in Health and Social Care
• Good written and verbal communication skills
• Ability to work unsociable hours on a rota basis
• Commitment to safeguarding and person-centred practice
• Ability to remain calm under pressure

Desirable Requirements

• Experience supporting individuals with autism
• Experience supporting mental health needs
• Experience supporting individuals with self-harm or behaviours that challenge
• Knowledge of Positive Behaviour Support (PBS)
• Full UK driving licence
• Enhanced DBS required (paid for by CareTech)

What We Offer

• Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.

About CareTech

Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK.  The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs.  The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.

Strictly no agencies

Bromsgrove - Support Worker [SYS-26064]