Residential Support Worker

Role Description

Residential Support Worker

Applicants will preferably hold a Level 3 or 4 in Children’s Residential Care/Children’s Workforce, allowing the higher salary below.

Haigh, near Wigan WN2

£36,759 to £37,677 dep on Lvl 3/4 in Childrens Residential/Workforce. This includes payments for an average of just 8 sleep-ins per month

A full UK Manual driving licence is required and we are not able to offer sponsorship for this vacancy.

Extraordinary Days Every Day

At ROC Northwest, you’re not just working - you’re shaping futures. Furthermore, as a Senior Support Worker every moment you spend with our young people helps them feel safe, valued and supported.

A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters.

What You’ll Do

As a Children's Residential Support Worker, you will support young people with their daily routines; Getting them ready for school, prepping for meal times and planning activities.

• Ensure our children receive the highest level of support
• Dayshifts with sleep-ins
• Support senior staff with timely updates 
• Promote individuality NOT a "one size fits all" approach
• Average of 8 sleep-ins per month
• Complete and update care plans regularly, updating with any additional requirements
• Be part of a warm, homely environment by helping with light housekeeping
• Build strong, meaningful relationships and provide emotional support
• Plan and join fun activities like trips to the park, popcorn & movie nights or creative projects

New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people’s records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role.

A Little About This Home

Red Rock Lodge is more than just a children’s home, it is a place of safety, stability, and new beginnings where we create a warm and welcoming home that feels like family. Each of our young people is unique and our home is built on strong, trusting relationships and a belief that every child is capable of growth, healing, and success. Our young people remind our team why we chose this career, to provide safety, nurture, stability and opportunities where our young people can thrive. Seeing them achieve milestones makes us incredibly proud and we are inspired by their resilience and ability to overcome adversity.

We walk alongside our young people through all of life’s ups and downs, offering the guidance and encouragement they need to build a future full of hope and confidence. We are here for children who’ve experienced emotional or behavioural challenges, offering them a place where they are listened to, believed in, and supported unconditionally. We celebrate progress, big or small, together!

What we look for

We're looking for people who genuinely care and want to make that difference. Warm, patient, a great listener and encourager - focused on achieving outcomes for others. Taking pride in knowing you are helping to shape someone's life for the better.

• Previous experience is preferred or maybe you have cared for a friend or family member
• Ability to work towards a Level 3 qualification in Children's Residential 
• Manual UK driving licence is essential
• Open to ongoing development and learning with help from your friendly team
• Excellent communication skills both verbally and written
• Ability to cover day shifts with overnight sleep-ins at the service

Why Join Us?

• Competitive rates of pay with enviable sleep-in payments
• £500 Welcome Bonus on completion of successful probation period
• £1000 Refer A Friend scheme
• Support to progress within the company
• Enhanced DBS cost covered by company
• A genuine home from home with a friendly team

Your Next Step

Simply use the Apply Now button and we will be in touch with you soon.

This isn’t just a job - it’s a chance to change lives, one extraordinary day at a time.

Join us and be part of something meaningful. Apply today!

Safeguarding Statement

CareTech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS/PVG check and provide references covering the past two years plus all roles involving vulnerable groups.