Quality Improvement Lead

Role Description

Quality Improvement Lead

Location: East of England Bedfordshire, Cambridgeshire and Norfolk 

Rate: £50,000 plus car allowance of £4,800 per annum

Permanent/37.5hours per week

Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role

‘Extraordinary Days, Every Day’

At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

The CareTech Group are looking to appoint a Quality Improvement Lead 

Are you passionate about driving excellence in care? Do you thrive on supporting teams to deliver person-centred, high-quality services? We’re looking for a Quality Improvement Lead to join our dynamic regional team and play a pivotal role in ensuring the people we support receive extraordinary Days, Every Day.

The Role

You will:

• Support operational teams to deliver high-quality, person-centred care.
• Lead and embed continuous quality improvement approaches across services.
• Identify services at risk through proactive horizon scanning and implement timely, effective interventions.
• Develop and lead improvement plans to ensure compliance with regulatory and organisational requirements.
• Coach, mentor, and empower staff teams to achieve and maintain excellence.
• Drive a culture of integrity, accountability, and innovation across all service areas.

Requirements

• Must be a driver and have access to a car.
• We’re looking for a motivated, values-driven leader with:
• Strong knowledge of regulatory standards and quality frameworks within care services.
• Experience leading quality improvement initiatives in a health or social care setting.
• Excellent communication, coaching, and influencing skills.
• A proactive, analytical, and solution-focused approach.
• The ability to lead with integrity and inspire others to deliver their best.

What We Offer

• Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.

About CareTech

CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.