ICT Technician

Role Description

Lufton College

Cambian Lufton College is a specialist residential education provider for 16-25 year olds with ASD, Learning Disabilities and complex behavioural and emotional needs. The college provides a 2-3 year pathway to prepare our students for adulthood, equipping them with the skills and qualities required to lead a fulfilled, independent and ambitious life.

The ICT Technician will provide high-quality, responsive ICT support that enables staff and students to work, learn and achieve confidently in a digital environment.

The ICT Technician will play a key role in a maintaining reliable IT systems across the college, resolving technical issues efficiently and supporting staff to develop their digital skills.

Main Responsibilities

• Provide effective first and second-line ICT support to staff and students across the college.
• Diagnose and resolve technical faults promptly, including more complex IT issues, ensuring minimal disruption to learning and business operations.
• Escalate appropriate issues to central IT, monitoring progress and communicating clearly with users until resolution.
• Maintain and support all college IT equipment to ensure it is safe, secure and fully operational.
• Take responsibility for the management of ICT assets, maintaining accurate and up to date inventories of all IT equipment.
• Deliver ICT inductions for new staff.
• Provide workshops or support sessions to develop staff IT skills, promoting effective use of Microsoft Office and other core systems.

The Cambian Group

We are one of the largest providers of specialist education and behavioural health services for children and adults in the UK. We provide a broad range of services across the UK including specialist education schools and colleges for residential and day students, residential care homes and a therapeutic fostering service.

We pride ourselves on being an Equal Opportunities Employer and we are committed to safeguarding and protecting the young people and service users within our care. All candidates will be subject to an Enhanced DBS check and reference checks.

We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will be purely based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not be on the appointment panel will conduct the search and will only share the information if and when findings are relevant and of concern.